The MacRumors Forums , Western Digital's forums , and Apple's Support Communities all have threads about lost data after connecting Western Digital external hard drives to computers after updating to Mavericks. In an email to customers, Western Digital warned about using its WD Drive Manager, WD Raid Manager, and WD SmartWare software products with Mavericks and suggests customers uninstall those applications before upgrading to Mavericks, or, if they already have upgraded, to uninstall those applications immediately.
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Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. Sincerely, Western Digital Most of the complaints seem to center around Western Digital drives, but the company does say other drives could have issues as well. Thanks Jackie! Top Rated Comments View all. Looks like WD didn't even bother to test their software before Mavericks shipped.
Wait, people actually install and use the crapware that comes with their hard drives? So this is only happens if you use their software on Mavericks to access the hard drives?
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So not a Mavericks flaw but WD's? Or maybe both, but because WD writes software for the Mac, they should've been accessing developer builds of Mavericks and would've found this out long ago. Best solution is to get with the times and stop using spinning hard drives.
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Krazy Bill. And thats why I'll never be the first to upgrade to any OS.
Western Digital warns users regarding the data loss risk during Mavericks upgrade | TND
I like to live life dangerously. Guides Powerbeats Pro Apple's Beats brand in April unveiled the Powerbeats Pro, a redesigned wire-free version of its popular fitness-oriented Powerbeats earbuds. WD is concerned enough to have taken those three apps down for now, and has issued the following advice:. A trawl through the forums suggests WD is going with those affected by the mess.
No timetable for a fix, or prognosis for those who feel data has disappeared, are apparent at the time of writing. Sponsored: Serverless Computing London - Nov The Register - Independent news and views for the tech community.
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Western Digital Warns Customers About Data Loss with OS X Mavericks
Trend Micro: Our super-duper security software will keep you safe from everyone — except our staff who go rogue Controversies aren't Boeing away for aircraft maker amid claims of faulty oxygen systems and wobbling wings. Written by Gareth Halfacree. Tags: data-loss external-storage mac-os-x mavericks os-x.
Companies: apple wd western-digital. Login Register. Western Digital is warning customers of an unfortunate interaction between its storage management software and Apple's latest OS X release, Released as a free upgrade late last month, OS X Mavericks brings significant improvements to Apple's operating system.